The Microsoft support agent will give you a security code-enter it when prompted. The UW-Madison Office 365 team has no control over client support. Support for OAuth 2.0 with O365 is dependent upon the client developer. Any client that supports OAuth 2.0 should be able to authenticate to Office 365. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: CodeTwo Backup for Office 365 - Online Support Center Latest Version: 2.3.9. Microsoft supports authentication to O365 with 'legacy' protocols: IMAP, POP, and SMTP. The app connects your computer with the Microsoft support agent’s computer using a remote connection. Quick Assist web appįor those using Windows 8.1 or supported Windows Server or macOS versions, the Quick Assist web app will get you help with your computer directly from Microsoft support agents.
As described in the following document: Latest updates for versions of Outlook that use Windows Installer (MSI): Office 365 works with any version of Outlook that is in mainstream support, which includes the latest.
#Office 365 support line windows 10#
Option Three - In Windows 10 or Windows 11, select the Search bar or Search icon, type quick assist, and select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. Office 2013 connections to Office 365 services (e.g., Exchange Online, SharePoint Online) are supported through October 2020. Option Two - Use the Start menu to open Quick Assist:įor Windows 11: Select Start > All apps > Windows Tools, then select Quick Assist.įor Windows 10: Select Start > Windows Accessories, then select Quick Assist. Option One - In Windows 10 or Windows 11, press Ctrl + Windows logo key + Q at the same time to open Quick Assist. To open Quick Assist, please follow these instructions:
If you're using Windows 10 or Windows 11, Quick Assist is the remote support application that enables you to receive or provide assistance over a remote connection.
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